Service Approval

Purpose:

A Service Approval is entered as a result of a contract or verbal agreement between a provider and DHHS. A Service Approval is required to authorize service provisions and subsequent payment.

Service Approval Required Parts

A Service Approval must have the following components:

Owner: is the organization responsible for the Service Approval. They receive the income. The income is reported to the IRS and is attributed to the owner’s Tax ID.

Payee: Accepts the payment on behalf of the owner.

Provider: Provides the service(s) under the terms of the Service Approval.

Service Approval Assignment

Service Approval Optional Parts

Each Provider Detail may or may not have the following optional components:

Rates: The rate is the cost per frequency ($/frequency).

Approval Items: Approval Items are additional details that describe how an Organization provides a particular service. Examples include extended hours, accessibility for persons with physical disabilities, or special skills.

Key Points

Search for an existing Service Approvals before adding a new one. This prevents duplicated data.
When entering a new Service Approval, begin in the Detail Organization window of the Organization that will serve as the Owner of the Service Approval.
Preferred practice is to assign all Service Approvals to a worker position. The system will enforce this requirement if the Service Approval type is a 'Contract'.
The Begin Date of a Provider Detail and Provider Rate must be on or after the Begin Date of the Service Approval.
Renew a Service Approval before it expires. An expired Service Approval causes all Detail Providers, Provider Rates and Service Authorizations tied to those Detail Providers to close.
To "reopen" a Service Approval that has already expired - renew the Service Approval, create a new Service Approval Assignment, reopen any Provider Details and create Provider Rates as appropriate.
An individual Detail Provider may be closed without closing the entire Service Approval. Closing a Provider Detail will cause any Service Authorizations tied to it to close.