5-005 EBT Benefit Adjustments

475 NAC 5-005

If a system error occurs when the household is using its EBT card at the grocery store, the household's EBT card will be corrected through an adjustment process. These adjustments may occur after the benefit availability date and may result in either a debit or credit to the household.

{6/9/03}

5-005.01 Client-Initiated Adjustments

5-005.02 Retailer-Initiated Adjustments