5-005.01 Client-Initiated Adjustments

475 NAC 5-005.01

SNAP households have 90 calendar days from the date of the error to initiate a correction request (claim). Client-initiated credit adjustments must be adjudicated and processed within 15 calendar days from the date the household reports the error. This timeframe also applies if the state agency or entity other than the household discovers a system error that requires a credit adjustment to the household.

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