5-002.01 Issuance and Collection Center (ICC) Responsibilities

475 NAC 5-002.01

The ICC is responsible for issuing the EBT cards. The mail delivery type will be first class for all mailed cards. Alternate delivery types may be used at the discretion of ICC staff.

Specific duties of positions within ICC are outlined in the ICC procedure manual.

The ICC staff are responsible for daily reconciliation of the EBT cards. In addition, the ICC staff are responsible for ensuring that all issuance requirements are met and maintained.

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