Close a Service Authorization

Key Points:

To close a Service Authorization:

  1. Access the Service Authorization Detail window.
  2. Select the Actions menu.
  3. Select the Close Service Authorization.

    Result:  The Close Service Authorization dialogue box displays.

  4. Enter the New End Date.
  5. Select the Check the system recalculation of units and balance check box if desired.
  6. Select the OK push button.

    Result:  The Service Authorization Detail window will display with the new End Date.

  7. Select the Units and Rates push button.

Result:  The Units and Rates window displays.

Note:  Any rate lines that do not fall within the new Service Authorization timeframe will be removed from the Units and Rates List Box.  Highlight the line you wish to view to see the recalculated units and remaining balance totals.

(07-2011)