Change a Service Authorization

Key Points

After Saving a Service Authorization, only certain information can be updated.

1. From the Detail Program Case window, select the Service Authorization icon to go to the Service Authorization List window.
2. From the Service Authorization List window, highlight the Service Authorization that you wish to update, then select the Open icon. (You can also double click on the Service Authorization line to open it.) You will be taken to the Service Authorization Detail window.

Changing Service Authorization Dates

If you want to update either the begin or the end date of the Service Authorization,

1. Open the Actions pull down menu and highlight either “Correct Begin Date” or Correct End Date”.
2. A pop-up window will appear allowing you to enter the correct date. The begin date must be earlier than the existing begin date and the end date must be after the existing end date.

(11-2005)